BuzzHive AI - The Listening Machines
Social Intelligence Suite
Digital Trust starts with deep understanding of the macro social-context within which you operate
With billions of human conversational data points out there in social media and other public content, building real-time peripheral intel capability is critical to social risk management, competitive advantage and growth
Social Risk Intelligence Suite
Digital Trust starts with deep understanding of the macro social-context within which you operate.
With billions of human conversational data points out there in social media and other public content, building real-time peripheral intel capability is critical to social risk management, competitive advantage and growth.
Are you one of the below?
BuzzHive AI is for you.
![](https://kloudsoft.co/wp-content/uploads/sites/10/2022/12/office-gf9a13af24_640.jpg)
Marketing, Sales and PR
Understand and measure risks associated with customer sentiment, lead intel, reputational impacts, trends and influencers, and effectiveness of campaigns
![](https://kloudsoft.co/wp-content/uploads/sites/10/2022/12/apple-g910696675_640.jpg)
Customer Service Teams
![](https://kloudsoft.co/wp-content/uploads/sites/10/2022/12/office-gf9a13af24_640.jpg)
Insight and Analytics Teams
Collect and analyze data from social media to inform business decisions and strategy and pro-actively manage risks to digital trust
![](https://kloudsoft.co/wp-content/uploads/sites/10/2022/12/apple-g910696675_640.jpg)
CSR and Risk Team
Monitor social media for pro-active Corporate Social Responsibility entity tracking, track and monitor third-parties, other entities and topics that have significant risk implications for organization
Our Tech and Capabilities
We have developed a suite of state-of-art social mining and listening capabilities (on AWS) to support your goals with ability to mine billions of data-points real-time. The results of all of below are available as API for easy integration
RSS News Feeds
News aggregator for RSS feeds wherein multiple RSS sources are read at given interval, scraped, along with sentiment (and keywords) associated
Global Podcasts
Podcast sources are mined, scraped, audio transcribed, indexed along with sentiment (and keywords) associated and searchable through API
Google Play Store App Comments
Continuously monitor specified Google App Store Application comments, scraped, sentiment and keywords extracted and searchable through API
BuzzHive AI: Social Risk Intelligence Suite
![](https://kloudsoft.co/wp-content/uploads/sites/10/2022/05/Knorket-Mascot-2-768x768.png)
App Suite built on AWS using Peta-Scale Serverless Infrastructure
Surveys / Other Custom Inputs
Ability to integrate any other sources from a JSON/CSV file and integrate into the peripheral intelligence suite
Twitter Feeds
Search twitter on a continuous basis for defined search string, mine those tweets, calculate sentiment, identify keywords and store data
YouTube Comments
Continuously monitor specified YouTube channels for comments, scraped, sentiment and keywords extracted and searchable through API
Apple Store App Comments
Continuously monitor specified Apple App Store Application comments, scraped, sentiment and keywords extracted and searchable through API
Use Cases
![skin3-project4.jpg](https://kloudsoft.co/wp-content/uploads/sites/10/2022/11/skin3-project4.jpg)
Track competitor's media coverage, monitor their posts, mentions by their customers (including unsatisfied customers to potentially reach out), product launches, key trends, marketing strategies etc
Competitive Strategy & Intelligence![skin3-project6.jpg](https://kloudsoft.co/wp-content/uploads/sites/10/2022/11/skin3-project6.jpg)
Leverage social human data to generate rich insights to support market research objectives
Market Research![skin3-img16.jpg](https://kloudsoft.co/wp-content/uploads/sites/10/2022/11/skin3-img16.jpg)
Monitor customer experience issues real-time by mining social data to understand unhappy customers (and happy customers), customer complaints, monitor buying signals, product/service friction, etc.
Customer Experience![Upmine-proj-2.jpg](https://kloudsoft.co/wp-content/uploads/sites/10/2022/11/Upmine-proj-2.jpg)
Track your earned media coverage with Critical Mention's, use mining to identify content topics to write, find the most engaging / best performing content
Campaign Management![button-g4f6dc0bad_1280](https://kloudsoft.co/wp-content/uploads/sites/10/2022/11/button-g4f6dc0bad_1280.png)
Track and monitor third-parties, other entities and topics that have significant risk implications for the organizations - TPRM, CSR and other such programs
Risk and CSR Management